If you have a specific date requirement please contact us on 01256 366566 to discuss before placing your order.īA Tally's - These items are dispatched directly from the supplier. Please allow up to 14 days for delivery of these items, however our suppliers will endeavour to make deliveries as soon as possible. Statuettes & Crystalware - These items are dispatched bdirectly from the supplier. If you have a specific date requirement please contact us on 01256 366566 to discuss before placing your order. Please allow up to 21 days for delivery of these items, however our suppliers will endeavour to make deliveries as soon as possible. Replica Fire Helmets - These items are dispatched directly from the supplier. William Wood Watches - These items are dispatched directly from the supplier within 5 days of the order being received. Our chosen delivery companies (Royal Mail or Parcelforce) may contact you directly via email or text to confirm your delivery date/time.Įlvis & Kresse - These items are dispatched directly from the supplier within similar timescales to our Standard Delivery. Parcelforce 48 - Your parcel should be delivered within 48 hours of dispatch (excluding weekends) Royal Mail 48™ – the aim is to deliver your parcels within two working days, with a small minority within 3 working days upon handover in the UK. Royal Mail 24™ – the aim is to deliver your parcels the next working day upon handover in the UK. Please allow up to 5 working days for delivery of your items. We aim to dispatch all orders within 48 hours of us receiving them (excluding weekends). Our online shop is the best place to see what we have to offer as this is regularly updated.Ĭhristmas cards are available from our shop from 1st October onwards.ĭelivery charges start from £2.70 and are dependant on the products that you have ordered. The office hours for the Trading Team are Monday to Friday 0900 - 1700ĭue to the Covid-19 pandemic over the past few years we have been unable to arrange photoshoots for our products and therefore we do not have a current catalogue available. Please check your junk inbox as occasionally our emails will arrive in there. You will also receive a further confirmation email once we have accepted and processed the order. Once you have gone through all the ordering steps online you will receive a confirmation e-mail to say your order has been successful. How do I know my order has gone through online?
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Please see our Refunds and Returns page for full information.Ħ. Engraving information must be emailed to we are unable to accept this over the telephone. There is enough space to allow up to 3 lines of text – with a maximum of 35 characters per line. We do not accept this information over the telephone.Įngraving on a statuette is included in the price.
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Please follow the instructions on the product page to find out how to send us your engraving details. The price of your Tally includes the engraving. If you have any questions regarding your order please call the Trading Team on 01256 366566. Please read the information on the delivery page. How long will my order take to be delivered? Our phone lines are open Monday to Friday 0900 – 1700.Ģ. Call us on 01256 366566 and a member of either our Trading or Customer Care teams will be able to assist you. If you can't find what you are looking for, please contact us for further support. Welcome to our frequently asked questions section where you will hopefully find all the answers you need about our shop products and services.
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